About
RGL SECURITY
RGL Security Company began operations in Rwanda in 2010. The company is run by a team of private security practitioners with a vast international experience spanning over 30 years in private security practice.
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The company is one of the fastest growing Security Companies in Rwanda. Over the last decade, it has expanded geographically from its base in Kigali through to all provinces to become a country-wide force. Its focus has moved towards large Agricultural, Industrial and Residential contracts needing a dedicated management team and a motivated trained guard force. Wherever we operate our commitment is to offer ‘Reliable service’. For us, this is much more than a slogan: Being a reliable security service provider is integral to everything we do.
ABOUT US
Our Values
To serve our clients with pride, integrity and reliably towards securing their interests.
Our Mission
To excel in offering quality and value in the security sector in Rwanda and beyond.
Our Approach
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Deter
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Detect
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Delay
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Deny
Business Goal
To be the best Security Services provider in the country and beyond and expand to other countries in the region while keeping in line with our top quality standards as our minimum.
WHY SHOULD YOU CHOOSE US
Insurance
RGL Security understands the complexity within the security industry. We therefore back and mitigate our risks with appropriate insurance to cater for any unexpected occurrences as we discharge our duties.
Refer to the SLA to understand the definitions of our cover and policies.
Fully Equipped
Based on the role and service, all our team members are fully equipped with company uniforms, Personal Protective Equipment (PPEs) and appropriate tools of trade.
24 hours customer service
Seamless access through our 24hr command and control center for remote support. The center ensures any emergency or service request is met in a timely and customer satisfactory manner.
Quality assurance
Our highly skilled team works under a set of outlined policies to ensure the highest quality of service is delivered.
Quality checks are done through scheduled audits.
Service Level Agreements (SLA)
An SLA is a mutually agreement between the client and RGL Security.
It is designed to ensure a high standard of service delivery.
Professionally trained personnel
In all areas of services we offer, our team is not just picked but well selected to ensure the services are of top notch quality and highly reliable.
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